Customer Service
We reserve the right to review all orders placed on our site. If your order is under review, you will receive an email indicating the results within one business day. We unfortunately will not have an update prior to that time. Once your order is confirmed, we will be glad to provide order status information for you. Please contact us at CEB@cleanerearthproject.org or 407-621-1118 for assistance.
ORDERING
Order Status
Payment Methods
CleanerEarthBags.com accepts the following Payment Methods: American Express, MasterCard, Visa and PayPal. When selecting PayPal at checkout, you will be directed to the PayPal site which will open in a new window to 'Log In' and review the amount shown before clicking 'Pay Now'.
Call us at 407-621-1118
or send us an email.
Need Help?
Change/Cancel Order
To cancel or change an order, please contact us at CEB@cleanerearthproject.org or 407-621-1118. We will do our best to accommodate your request.
If you wish to add merchandise to your order after the order is placed, you must place a new order for the additional merchandise. We will do our best to ship these orders together upon request. At times, however, we will not be able to accommodate the request and will have to ship your orders separately.
Sales Tax/Customs
Sales Tax - United States
CleanerEarthBags.com does not currently charge sales tax for items being delivered to any U.S. state with the exception of Florida, where customers are subject to their respective sales tax. By purchasing goods from CleanerEarthBags.com, you agree that the offer and sale of those goods takes place in, and will be governed exclusively by the laws of, the State of Florida. You also agree that any legal or equitable claim against CleanerEarthBags.com arising from or related to your purchase must be brought in the city, state or federal courts located in Sarasota County, Florida and you consent to the exclusive jurisdiction and venue in such courts.
Customs - Canada
Please note that you will be responsible for any import duties placed upon the package by your country for customs clearance. These fees will be COD. For more information, please contact your local customs office.
CleanerEarthBags.com is not responsible for any foreign customs, duties, or brokerage fees that may be applied after shipment. Please check with your local customs agent and the USPS before ordering from CleanerEarthBags.com. If you decide to refuse any shipments from CleanerEarthBags.com, you are responsible for the original shipping charges to you, any duties, taxes, customs charges, and brokerage fees that are incurred on the package (on both the original and return shipments), and the cost of returning the package. This amount will be subtracted from your merchandise refund.
Promotion Codes
If you have a promotion code for CleanerEarthBags.com, you must enter it in the 'Apply Coupon' box at checkout once you are ready to make a purchase. Promotion codes cannot be applied to previous purchases and some exclusions apply.